KYC onboarding, 11 steps to 3
Redesigned and re-engineered a compliance-heavy onboarding flow on a new stack, without losing a single check.
Result — drop-off down sharply, approvals same-day.
Dotnapps designs and builds software for other companies — and runs Business OS, our own suite of business apps. The same team does both.
The stack we build on
A studio that carries product risk of its own — and brings that instinct to client work.
Business OS is live software with real customers, not a portfolio slide. Client work is built to that bar.
Product, design, engineering, AI, and DevOps under one roof. No handoffs between vendors.
The people who scope your project build it — and push back when a feature isn't worth it.
We don't only work on client roadmaps. Business OS is a product we own, run, and sell — and the bar we hold every engagement to.
A suite of business applications on one platform — one account, one bill, one design system. CRM and Invoice are live; a dozen more are mapped.
Want a product like this for your business? That's what the services below are for.
From a first MVP to a core-systems rebuild. HoverTap a service for the short version.
Systems built around one team's real workflow, not a template bent to fit.
Idea to a multi-tenant product, with billing and onboarding in place.
The smallest thing you can put in front of users — shipped in weeks.
Fast, scalable web apps on a modern front end and a solid API.
Native-feeling iOS and Android, from build to store release.
Roles, audit, integrations and scale, built in from day one.
Products where the model is the core of the experience, not a bolt-on.
Agents that do the work across sales, support and operations.
Retire the manual steps between the systems you already run.
Retrieval, drafting and classification inside existing software.
Chat that resolves, escalates and hands off cleanly.
Interfaces people move through without thinking — researched and tested.
Strategy and user flows through to shippable screens.
Conversion-focused sites, designed and built in one pass.
Names, marks and a design system a product can grow into.
Paper, spreadsheets and tribal knowledge become systems of record.
Find the technology worth investing in, then sequence the roadmap.
CRM, ERP, HRMS, inventory and booking, fit to your model.
Make your tools, APIs and platforms behave as one stack.
Cloud-native apps that scale with load and cost what they should.
Secure, documented APIs and reliable third-party connections.
Tune an existing product for performance, growth and lower spend.
Architecture, stack and hiring guidance at a decision point.
An embedded squad — design, engineering, PM — that ships as yours.
A tiny endless runner. Jump the bugs with Space or a tap — see how far you ship.
Space or tap to jump
Jump the bugs. How far can you ship it?
Domain knowledge matters. These are the sectors we've shipped in and can move fast in.
A sample of recent builds. Some client work is under NDA, so a few of these are anonymised.
Redesigned and re-engineered a compliance-heavy onboarding flow on a new stack, without losing a single check.
Result — drop-off down sharply, approvals same-day.
A custom internal system for dispatch, tracking, and billing across regions and teams.
Result — one source of truth, manual reconciliation gone.
Built on the client's own docs and ticket history, with a clean handoff to humans when it isn't sure.
Result — faster first response, routine tickets deflected.
Two apps on one platform — bookings, records, and messaging with a full audit trail.
Result — fewer phone calls, clearer records.
Outcomes shown are illustrative — swap in real figures and named case studies as they clear.
Small teams, short cycles, and working software you can see every week.
Users, constraints, and what success actually looks like — agreed before anything is built.
Flows first, then interface. We prototype the risky parts before a line of production code.
Ship in slices. You see working software every week and steer as it takes shape.
Performance, cost, and reliability once real users arrive — with a team that stays.
A clear brief, a fixed outcome, a fixed budget.
Best for MVPs, redesigns, and well-defined builds.
An embedded squad — design, engineering, PM — that ships as yours, month to month.
Best for ongoing product development.
Architecture reviews, technology strategy, and roadmap work alongside your own engineers.
Best when you have a team but need direction.
The honest version of when a studio is the right call — and when it isn't.
| Freelancer | In-house hire | Dotnapps | |
|---|---|---|---|
| Time to start | Days | 1–3 months | Days to a week |
| Range of skills | One discipline | One or two | Design, engineering, AI, DevOps |
| Senior involvement | Varies | The person you hired | Senior scopes and builds |
| Scale up or down | Hard | Slow and costly | Month to month |
| Owns delivery risk | You | You | We do |
| Best for | Small, bounded tasks | Long-term core product | 0–1, rebuilds, and surges |
Straight answers on how we scope, price, work, and hand over.
We design and build software for other companies, and we run our own product line, Business OS. A studio and a product company in one.
Both. Services are how we help your team ship; Business OS is software we own and sell. The same people work on both.
Yes. We work with teams across time zones, with overlap hours agreed up front.
Usually 6–12 weeks to something real in users' hands, depending on scope and how much of it is genuinely new.
Fixed price for well-defined scope, a monthly rate for a dedicated team, a day rate for advisory. We scope before we quote.
Advisory starts at a few days. Build work is typically four weeks or more — below that, a freelancer is usually the better fit.
Yes — we embed, pair, and hand over. Advisory engagements assume you already have engineers.
Discovery, design, build in weekly slices, then scale. You see working software every week, not one big reveal.
We stay for a support window, then move to maintenance or a dedicated-team arrangement if you want it.
You do, from day one. Repositories, infrastructure, and accounts are yours throughout.
Yes, before the first detailed conversation if you need it.
Least-access by default, your cloud or ours, and we follow your compliance requirements — we build regulated products already.
Open roles for senior engineers and product designers who like shipping.
Send a short brief. You get a real response — an approach, a rough shape, a timeline — not a sales sequence.